Training

Building Skills and Capacity

We build capacity in our client organisations by assessing and optimizing their business processes and providing skills transfer to their key staff and stakeholders. 

Our courses are customised to meet the needs of our clients. We use technology that facilitates knowledge transfer and supports the complex multi-platform environments our clients use.

Our training delivery methods are designed to reach a broad audience and include:

• intensive “hands-on” classroom training

• a comprehensive and user-friendly self-study program

• Assessments

• Accredited training material

• Facilitated on-site workshops

Methodologies and content are designed to meet the needs of our clients and ensure that solutions add value and provide effective training with measurable objectives.  Our Business Process Modelling workshops are practical and run in in-tact teams. Participants are exposed to a variety of methodologies and are encouraged to collaborate on solving real-world business issues. With continued support and training from  DLK our clients have been able to build strong in-house capabilities that keep their business flexible and relevant even in turbulent times.

Recent and current training assignments include:

• Business Process Modelling Workshops and LEAN Management Training for the Eastern Cape Office of the Premier

• Microsoft Office Training for the Western Cape Department of the Premier

• SAP Training and support for the City of Cape Town.