Western Cape Government: Provincial Public Service App
DLK delivered a mobile Public Service application to the Western Cape Government.
The Western Cape Government's (WCG) objective was to have a mobile application that met its Digital Government principles; namely a "optimised, transformed, and integrated citizen-centered service delivery". This digital innovation is to maximize the WCG's data assets, digital technologies and people.
The mobile application met the Western Cape Government's needs with a key focus on "Citizen Centricity". Thus striving to meet citizen's needs effectively, affordably and timeously. Some of the App functions include:
- Access to communication with WCG departments
- Accessing housing services and database
- News and events
- Permit and job applications
- Information and Frequently Asked Questions
- Reporting of criminal activity
- Locating public facilities such as hospitals and libraries