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Business Process Modeling and LEAN Management Training

Business Process Modeling and LEAN Management Training

DLK delivered Business Process Modeling and LEAN Management training to the Eastern Cape Office of the Premier over 36 months.

BRIEF

Provide Business Process Modeling and LEAN Management training to Senior and Operations management staff, with the intention of applying the Business Best Practice in the workplace.

SOLUTION

DLK delivered the following:
Business Process Modeling Training
- Introduction to Business Process Mapping
- Meta-model Concepts
- Enterprise Business Architecture
- Advanced EA Modeling Concepts
- Advanced Activity Modeling in the EA Tool LEAN Management training

LEAN Management Training: Practical and Theory
- Introduction to Value Steam Mapping
- 5S Introduction
- Value Steam Mapping
- Introduction to 7 type waste in service
- Standardise work
- Practical Lean Concept (Practical Games)

CLIENT FEEDBACK

"The training provided by DLK Group has assisted the Eastern Cape Province in empowering our practitioners in Organisational Design and Lean Management. We value their contribution in assisting the Province to build a capable and development state".

REFLECTION

"We have delivered Business Process Mapping and LEAN Management Training to 200+ delegates. As the group of delegates varied greatly in work experience and levels of responsibility, one of the most important aspects of the training was to customise the content specifically to the delegates' needs. This has enabled them to use and apply what they have learnt within their own working environment."

- DLK Group

View the case study of this project below:

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