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2021 In Review: By Leon Hendricks

Gratitude and Thanksgiving are two words that specifically resonate with me as we close out this year. Reflecting on another year of extraordinary adventure, challenges and expansion in 2021, my prediction of cautious optimism for the year seems to have rung true.



I am especially proud of the major transitions we have made together. Our community has shown incredible resilience, innovation, and flexibility.

Instead of scaling back in 2021, we have managed to continue our growth strategy in our acquisition of not only new clients but also a total validation of the powerful culture inherent in DLK. This culture is based on the basic principles of building client trust and respect, driving for results, and managing and accelerating digital transformation. I am especially proud of the major transitions we have made together. Our community has shown incredible resilience, innovation, and flexibility.





To our talented group of employees, thank you for the hard yards that you have put in for the organisation this year, you have helped us provide award-winning services to our clients.

I must firstly thank our awesome clients for staying on the journey with us. A special welcome also to the many new clients with whom we have had the pleasure of working, your patience, excitement and energy-matter to us. Your contribution and enthusiasm inspire us. Then to our talented group of employees, thank you for the hard yards that you have put in for the organisation this year, you have helped us provide award-winning services to our clients.

We hope that your year has been filled with highlights and good health— and that you will find some time to relax and reflect.


While challenges and uncertainties still persist, it can feel daunting to set goals and plan for a new year when 2021 has been such a uniquely tumultuous one.

Despite the enormous and unimaginable loss of life and livelihood many have endured this year, there is light at the end of the pandemic tunnel, And while so much has changed over the past year, this global disruption presents an opportunity to take a step back and reflect on lessons learned.